Jim's Training
Franchisee's must attend a six day training course at Mooroolbark before starting their new careers.
Generic Training
The first three days are general business training in the company of other franchisee's from other Divisions:
Some of the topics covered are:
- Jim’s Ethos - presented by Jim Penman
- Customer service the Jim’s Way
- Your Franchisor as Business Partner
- Putting down for work; the jobs you want, where you want them
- Workplace Health and Safety
- Managing your Franchise Business
- Hands on training for direct access to the Jim’s Group computer programs and other electronic tools
- Planning to Succeed
- Strategies to Maximise your Income
- The Art of Sales
- Google Marketing and Other Strategies
- Basic bookkeeping
- Saving money on phones, insurance, vehicles, etc.
Mowing Training
Next comes three days of intensive training for just Mowing Franchisee's.
Some topic's that will be covered are:
- Workplace Health & Safety
- Operating your Franchise Efficiently
- Quoting (theory)
- Fertilisers and herbicides
- Pruning
- Grass types & Weed identification
- Planting Techniques
- Trailer Preparation and Setup
- Equipment Maintenance to Reduce Costs and Downtime
- Work Scheduling
- Using the Formitize App
- Quoting (practical)
- First Aid Level 1